Author: aau

Head and Neck Specialist Nursing Service

“An outstanding experience for every patient”

CONTACT DETAILS
Salisbury NHS Foundation Trust
Pippa Shellard Head & Neck Clinical Nurse Specialist
Email: sft.hnt-salisbury@nhs.net Tel: 01722 336262 Ext: 3258
Sarah Escott Head & Neck Cancer Pathway Navigator
Email: sft.hnt-salisbury@nhs.net Tel: 01722 336262 Ext: 3258
Julia Bryan Cancer support worker
Email : sft.cancersupportteam@nhs.net Tel: 01722 336262 Ext:2417
Tel:01722 336262x 3258
Julia Bryan Cancer Support Worker
Email: Julia.bryan3@nhs.net Tel ext: 2417

You are now under the care of a team of hospital professionals. As part of this team, our role is to become your personal point of contact, providing confidential support and advice to you and those closest to you.
Our assistance can be a practical and psychological nature.
Working hours: Monday—Thursday 0800-1600, Friday 0730– 1530
Please leave a message if we cannot answer your call. We will endeavour to return your call within 24 working hours (unless at a weekend or a bank holiday and we will return your call Monday /Tuesday)
THIS IS NOT AN EMERGENCY SERVICE
If your call is urgent please contact your GP, emergency services or relevant numbers from this leaflet.
We will not routinely contact you. Please contact us should you need our support; we would be happy to meet face to face.

The role of the Clinical Nurse Specialist
The role of the Head and Neck Clinical Nurse Specialist (key worker) is to help support you and you family from your diagnosis of cancer and during your treatment. They will look to:
Provide practical advice, support and information;
Co-ordinate your care between Salisbury and Southampton Hospital;
Act as a link between home, your local health care team and the hospital;
Act as a point of contact when any questions or problems arise .No question is a silly , please call /email.
Referral to treatment
Your GP refer red you to the Head and Neck Team on a suspected cancer pathway if they are worried about your symptoms. Once the hospital has received your referral, a number of things will take place including:
Diagnostic tests. IE Scans/ ultrasound and biopsy. These will help determine whether you have cancer or not;
Your pathway will be monitored by the MDT co-ordinator and the Cancer Pathway Navigator to ensure you are seen quickly;
You will have an apt and the results discussed with you. Please bring relative or friend with you .
Your diagnosis will be discussed with the Multi disciplinary team (MDT) in Salisbury and then at Southampton General Hospital as this is the local specialist centre;
You may require treatment. This could either be surgery or
radiotherapy or both and this will mean that you need to be
treated at Southampton Hospital .
You will be invited to attend the clinic ( Tuesday pm )at Southampton to discuss your treatment options and agree to proceed. This clinic can be very busy and does over run, so please be patient and bring a drink and something to read. You are able to bring a relative or friend to your outpatient appts.
Follow up care
After you have been treated, we will want to review your progress over a five year period. Regular intervals in the first year, ever two months in the second year and less frequently as each year passes. Your consultant and key worker will be able to explain this more to you.
Please contact either your key worker or the hospital, if you don’t receive your follow up appointments.

Today you saw...

Care Plan / what happens next…….

Name	Title

Clinical Consultation—Main discussion points
Date:

URGENT ADVICE / During /following chemotherapy/radiotherapy. Available 24hrs 7 days a week	07867973649
Southampton contacts
Outpatient appointments / Soton CNS Team / Head & Neck clinic / Oncology department	02381205788 / 02381205755 / 02381208466
Admissions pre assessment /operation dates / Ears, Nose and Throat (ENT) / Maxillo Facial (oral surgery)	02381206099 / 02381206729
Salisbury contacts
Outpatient appointments / Ears, Nose and Throat (ENT) / Maxillo Facial (oral surgery)	01722 336262 x 4383 / 01722 336262 x3246
Specialist advice and support, and financial grants for people with cancer and their families
Macmillan support	www.macmillan.org.uk / 01722 441393
Salisbury Cancer Support Team	01722 336262 ext 2417
The Swallows Head and neck Cancer advice	01253 428940 / info@theswallows.org.uk / www.facebook.com/groups/784961198771671
We hear you (WHY) Cancer Counselling / Maggies centre Soton	01373 455255 / info@wehearyou.org.uk / 08000234550. Based in Soton Hospital

Contact Numbers

Consent to speak with relatives
Information regarding your condition will be treated in the strictest confidence. Information relating to you will only be discussed with your permission; you do not have to nominate anyone. If you change your mind we will erase the name from our records.
If you wish to nominate a person, please provide information below:
Name of person
Relationship